Advertising. That is the motto of seemingly every business you hear of today. They will provide a service that is free to the customer and it will be supported by advertising. Even Twitter said today that they will be launching an advertising business soon. Fine. I get it. There is tons of money to be made with advertising. Look no more than the post on Shoemoney where Jeremy says that:
We allocated them a small budget of like 100k for a week and they did incredible.
A SMALL budget of $100,000 per WEEK. Yeah, there is money to be made in advertising space on your product/blog. It is a great idea. I have ads on this blog to help offset the cost of running it. Hey, if it works that is great. And best of all? The consumer gets the content free. Right?
Well, that really all depends on your definition of free. You get a discount at your local supermarket when you swipe your shopper card. You earn rewards on your credit or debit card. You get to use a product and it costs you nothing. But one must stop for a moment and think about what is really happening.
Business are generally not in business to be a charity. Otherwise they would be a charity; that’s how these things work. So that means that whatever strategy they are employing at the current moment is probably set up so that the company makes money.
Now of course there are two sides to every coin. You swipe your shopping card to get a discount. The company collects the data and learns from it. They place things near each other to cross sell. Is this a service – they want to make it easier to shop. Or is it trickery – you will buy both items even though you only need one item.
The same is true with credit card loyalty programs. Of course you get rewards so you are happy, but the company is also collecting data on you buying habits – maybe to send you offers in the mail. Like the stuffers that come in some bills. You don’t really think that stuff is all random do you? (well, it might be, but not if the company is properly leveraging the data)
And of course the ads for free services. Even if you never click them, you see them. They are the billboards of the internet. You just have to trust that the display advertising works (or test into it). They are impacting your perception of the brand or at least keeping it top of mind.
Perhaps these are trade-offs that you willingly make. Maybe you think you are the exception and don’t see it all. That may be the case, but there are lots and lots of ever increasingly sophisticated way to trick your brain. What our brains react to, how they work, what areas are activated when image A is viewed vs. image B. Really, there are places doing consumer research where they are actively scanning the brain of the volunteer while they participate in the study.
It is a very interesting, but possibly scary field – for the consumer. So when you see all of these ad supported things and think it’s just free, consider what you are actually selling to get it. Yourself. And as the techniques get increasingly intelligent, the idea of ads everywhere gets increasingly uncomfortable.
What do you think about all the ads?
This has been a Thought From The Cake Scraps.